Terms and Conditions:
These Terms and Conditions apply whenever you access or use our website. If you disagree with any of the Terms & Conditions, you should immediately stop using the website.
Review of Terms & Conditions:
We can change these Terms & Conditions at any time – and we will post updated versions on this website whenever we do. These changes will take effect as soon as they are posted.
Limitation of Liability:
We strive to provide our customers with quality products and services. We will always act within the applicable laws to make sure that you are satisfied. In fact, sometimes at our discretion, we will go beyond the requirements of the law. However, we make no warranty that the goods or services provided through this site, including the website and searches made using this website, will be timely, secure, or error free. We will not be liable for any loss or damage of any kind, or any liabilities, claims or expenses which you may suffer in connection with using our website (including through negligence). Furthermore, we will not be liable for any claim that you now have, or may have in the future, against us, that relate to, or are incidental, in any transaction using this website. You agree to indemnify us and hold us and our associates harmless of any claim made by a third party due to or arising out of this website, the violation of these Terms & Conditions by you, or the infringement by you, or any intellectual property or other right of any person or entity.
We take great care to be accurate. We will endeavor to have the most up-to-date pricing and information on the site. As soon as we become aware of any changes, we will always update the site. However, we cannot guarantee that all information will be accurate and up-to-date on our site. As a result, we do not take responsibility for any mistakes in, or omissions from, the information on this website. Also, you will understand that the prices of goods and services and information may vary without notice. We strive to always provide high quality goods and services. However, we are not responsible for all actions of our suppliers, nor the information or advice provided by them. In addition, we cannot guarantee that the products and services that you purchase through the site will always suit your requirements.
Respecting your privacy will always be of the utmost importance to us. All information that you provide will be treated in strict confidence and according to all applicable laws. Of course, we will need to ask for certain details in order to process your order.
- Information provided by you: We will need your name and other information, so that we can process your order.
- What we use this information for: We use the information that you provide to:
- Process your order.
- Inform you of products, services and specials that may occur from time to time.
- Source new products and services that you may enjoy.
Of course we will not send you information on products, services or specials if you tell us that you do not wish to receive this information.
- Disclosing information provided to us:
We may disclose customer information with organizations with which we have arrangements to fulfill and deliver your order. These will include suppliers, credit card and payment authorization providers, along with marketing and marketing research groups. In addition, if any fraudulent activities are suspected, information will be passed to the relevant authorities and financial institutions.
We treat the security of your information seriously. We understand the importance of providing you with a safe and secure website and making sure that our information is protected. We use a variety of security measures to do this. For example, all user contact information is contained behind a firewall and is only accessible to a limited number of employees who have special access to production systems. Passwords and credit card information are processed by PayPal, using their encryption technology. We do not see your credit card details at any time. Even the most advanced systems require that you take you own steps to ensure your security. In particular, make sure that no one else can access your private information through your computer, or through shared computers. Please be careful whenever you use our website. Whilst we strive to protect your information, we cannot ensure, or warrant the security of any information that you provide to us and you do so at your own risk. We do not take responsibility for any viruses.
As part of our commitment to satisfy our customers, we strive to provide all products and services within the timeframes advertised. However, many of our products are boutique, unique or specialty items, and may not always be available. Sometimes products may be withdrawn without notice. In addition, some products will not be kept at our business address. Each product will have information on how long it will take to be posted out. You will need to add on the time it takes for us to receive the goods to the delivery times required. If you select a number of products and some are not immediately available, we will contact you. Of course, you can ask for us to send you items as they become available, or have them all delivered at once. Otherwise we may be able to offer alternatives from available stocks.
We make payment as hassle free as possible. We accept Visa, MasterCard and PayPal. Simply fill in the details on the website and they will deduct payment from your account. When your payment has ben processed and confirmed by us, you will be issued with a confirmation of your order and a receipt number to the address you provided when you placed your order. Our agreement with you comes into existence only once we have processed your payment and confirmed your order. The payment of your order is the offer. Your order will not be dispatched until we have confirmed your payment. Please keep your receipt number as proof of purchase, in case you need to exchange, or require a refund. All products and services are displayed in Australian Dollars and include Goods and Services Tax (GST). All transactions are conducted in Australian Dollars. Overseas orders are exempt from GST. Overseas duties and other customs charges are not included in the purchase or total price.
It is extremely important to us that you receive all of your orders as quickly and safely as possible. In Australia we generally use Australia Post for your orders.
When you enter the items you wish to purchase into the shopping cart, along with the final destination that your items are to be sent, we will calculate the postage and notify you.
It is extremely important to us that your receive your order quickly. Of course, it is your obligation to enter the correct delivery details at the time of ordering. We will not be obliged to resend the order at our expense if you enter the incorrect address. We use third party operators who have indicate that they will take every care to ensure that your order will be delivered in the delivery timeframe. At the time that you place your order we provide an estimated delivery timeframe on all products, however all delivery timeframes are estimates only. We will not be held liable for any loss or damage as a result of late delivery. If your order is late, we will enquire with our delivery operators and seek to promptly rectify the matter. Normally late delivery will not be reason to cancel an order. If an item is lost, we will try to locate the order through our delivery operators. If a delivery is not recovered we will consider replacing the order, at our sole discretion. Naturally we do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Refunds and Exchanges:
We are committed to providing a superior customer experience. We will often go further than required by the applicable law to satisfy our customers. We may decide, at our discretion, to exchange a product providing that each of the following is satisfied.
- The goods are returned in an unopened, unused and saleable condition
- The original receipt accompanies the goods,
- The goods are undamaged, and
- We receive the goods no later than 30 days after leaving us.
Goods that you cannot exchange: You cannot, however, return or exchange the following goods:
- Perishable goods,
- Sale items.
If you are returning goods as a result of you changing your mind, you must pay the postage costs of returning the goods, in addition to the costs of delivery of items or gift voucher to you. It is your responsibility to ensure that the goods are transported safely back to us. All goods must be packaged in a manner that will ensure their safe passage. You must package them securely and you should keep all receipts from your postage company as your proof of postage, as we cannot accept responsibility for this. The costs of any gift-wrapping or hamper service will not be refunded. If these services are required for the products being redelivered the costs of these services will be charged again.
Faulty Goods & Services:
We go to great effort to source the highest quality goods and services. However, sometimes an item may unexpectedly not be up to our standards. We will often go further than required by the applicable law to satisfy customers. In all cases, where a product is deemed faulty, or a service unsatisfactory, we will contact you to discuss options.
- Products purchased through our site: Where a product arrives and we agree that it is faulty, we will replace the item at our cost, including all postage, handling, gift wrapping and delivery costs. If you would prefer we could provide you with a credit note or gift voucher for the original amount. Alternatively you may request a refund, which will be provided to the original purchase amount. In this case, it is the recipient’s responsibility to incur all costs and follow any warranty instructions. We will need to have the goods returned to us within 30 days after initially leaving us. Should a product be deemed to be faulty after this time, any manufacturers warranty provisions will apply.
- Services purchased through this website: Where a services purchased through this website is found to be highly unsatisfactory, we will do the following, at our sole discretion: Supply the services again, or pay the cost of having the services provided again.
Alternatively you may decide to have a credit note or gift voucher provided by us for the equivalent amount.
- If we cancel: We reserve the right not to provide goods and services, remove or alter content, or cancel orders. We will not be liable for any los or damage if we do so. You will receive a refund if this happens.
- If you cancel: We accept that sometimes you my change your mind. You may cancel an order prior to payment being processed. However, once we have processed your payment, cancellation of an order will be at our sole discretion. Orders that cannot be cancelled will be subject to the terms & conditions relating to Refunds & exchanges.
Links to other websites:
Our website links to other website. The inclusion of these links is not an endorsement of the content of these websites, and we are in no way responsible for the content and policies of these websites. We are not responsible for any loss or damage that may occur from using these websites.
These terms & Conditions are governed by the laws of Victoria, Australia. Only people who are able to contract can place orders on our website, We will assume that any children who use our website have done so with their parent’s or guardian’s approval. We make no representation that our site complies with laws (including intellectual property laws) of any country outside Australia. If you access the site outside Australia, you do so at your own risk and are responsible for ensuring compliance with all laws in place where you have placed the order from and to which the goods are to be sent.
Copyright in this website is the property of Bingham-Corbal. In addition, the website also contains copyright material and trademarks which are the property of Bingham-Corbal and third parties. The material may only be used directly for the purposes of acquiring goods and services through our website. Any copying of wording, layout, concepts, design and unauthorized use of this website will infringe our rights or the rights of third parties and may lead to prosecution. Furthermore, trademarks, company names, brand names and logos related to the products and services featured on this website are the property of the respective owners. We do not claim to own or be in any way connected with, or endorse these organizations.